Privacy Policy
1. Introduction
Odecarb™ (operating under Ode Chem LLP) values your privacy. This Privacy Policy details how we collect, protect, store, and process the personal and professional information you share with us through our website and business interactions.
2. Information We Collect
We collect information necessary to fulfill industrial inquiries and maintain quality verification records. This includes:
- Identity & Contact Information: Name, professional email address, corporate phone number, and company name.
- Inquiry Details: Project volume requirements, target contaminant profiles, target packaging preferences, and delivery ports.
- QA Portal Usage: Shipment batch codes queried to retrieve Certificates of Analysis (COAs).
- Technical Diagnostics: Anonymized analytical parameters entered into our adsorption calculators.
3. How We Use Your Data
Your data is processed strictly for legitimate commercial and regulatory purposes, including:
- Fulfilling requests for commercial quotations, bulk orders, and lab-scale product samples.
- Verifying quality records and delivering technical Certificates of Analysis (COAs).
- Providing customized technical recommendations on raw material platforms and mesh size distributions.
- Meeting global trade, customs clearance, and container shipping requirements.
4. Data Storage and Retention
All data collected is stored securely in compliant database repositories. We do not sell or trade your data to third parties. We retain information only as long as necessary to manage our active customer relationship or to satisfy legal, trade, and financial audit obligations under Indian and international laws.
5. Security Measures
Odecarb™ employs robust industry-standard cryptographic protocols (SSL/TLS) to encrypt data in transit. Access to sensitive batch records, quality databases, and customer inquiry logs is strictly restricted to authorized quality managers and logistics experts within Ode Chem LLP.
6. Cookies and Tracking
Our website utilizes basic session cookies to manage interface navigation and remember temporary calculators inputs. These do not harvest personal browser profiles or track cross-platform activity.
7. Contact and Inquiries
For questions or requests regarding your personal data under global privacy frameworks, please email our corporate compliance team at bd@odecarb.com.